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Terms, Conditions & Privacy

Terms & Conditions as well as Privacy Policy of www.nomaste.co.za

 

Nomaste Foods is an online store supplying fresh, organic and free-range produce.

 

An agreement of sale between Nomaste Foods and a customer is only valid once payment has been made and the company receives proof of payment. Up until this point all goods remain the property of Nomaste Foods.

 

Delivery Policy

Subject to availability and receipt of payment, orders will be processed within one working day, to be delivered on the allocated day per suburb.

 

Return and Refunds Policy

Services provided and products sourced by Nomaste Foods is subject to seasonality and availability. Should an item no longer be available due to non-availability from the farms, we will contact you and offer a replacement of the same value.

If you are unsatisfied with any of our produce please let us know via email: hello@nomaste.co.za within 48 hours or receiving your Nomaste Foods delivery and we will offer a replacement item with your next order.

If you have received an incorrect item, please contact us via email: hello@nomaste.co.za within 24 hours.

 

Customer Privacy Policy

Nomaste Foods shall take all reasonable steps to protect the personal information of its customers.

Nomaste Foods respects your privacy. This means that any and all the personal information collected on this site will be kept strictly confidential and will not be sold, re-used, rented, disclosed, or loaned. Any information you provide will be held with the utmost care and will only be used to process your order and to provide you with the best possible service.

The only other information about you that we collect, in a manner that does not identify you as an individual, are usage statistics and analytics about the website gathered by our hosting and application service providers, which may include IP addresses, browser types and versions, operating systems and platforms, date and time of visit etc.

Customer details will be stored by Nomaste Foods separately from card details which are entered by the customer on the PayFast secure payment terminal. For more detail on PayFast services visit their website: www.payfast.co.za.

 

Payment Options Accepted

Payment may only be made via InstantEFT into the Nomaste Foods bank account, the details of which will be provided during the checkout process.

Customer details will be stored by Nomaste Foods separately from card details which are entered by the customer on the PayFast secure payment terminal. For more detail on PayFast services visit their website: www.payfast.co.za.

 

Merchant outlet country and transaction currency

The merchant outlet country is South Africa. The transaction currency is South African Rand (ZAR).

 

Site Usage

This site may be used by customers to browse the content and products and to make legitimate purchases. Persons may not use this site for any purposes such as fraudulent or speculative transactions or to copy, reproduce, republish or redistribute any of the images or content available on the site.

By using this site, www.nomaste.co.za, you hereby indemnify Nomaste Foods against any loss, claim or damage which may be suffered by you or any third party arising in any way from your use of this website and/or third party linked website.

Nomaste Foods reserves the right, in its sole discretion, to amend this agreement or any part thereof at any time without notice. Any such amendments are deemed to be of full force and effect immediately upon their being published on our website. By using the www.nomaste.co.za website service you agree to these terms and conditions.

These Terms and Conditions are not intended to, nor do they, detract from your rights as a consumer under any law in effect in the Republic of South Africa.

  

Company Information

Nomaste Foods (PTY) Ltd

Reg: 2019/385933/07